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Chapter 6, The Creative Act

How do you balance creativity with consistency in a kitchen?


Separate the two physically and in time. Experiments belong in the development kitchen, the bar or the scheduled tasting session, never on a paying guest's table. The dining room gets the finished result, delivered the same way every service, while the new work runs alongside it in a lower pressure venue.

The tension is real and every serious chef I interviewed felt it. A kitchen that holds a standard night after night has every incentive to change nothing. A kitchen that is constantly inventing has trouble sending out plate three hundred at the level of plate one. The chefs who manage both do not split the difference. They build two tracks and keep them apart.

Albert Adrià, then chef of Tickets and the elBarri group in Barcelona, drew the line for me in a single sentence. Experiments are where the mistakes get made, and mistakes are the lesson. The guest is served the result of that process and never the process itself.

“Experiments are necessary to make mistakes, and that is the key lesson. You don’t experiment with customers.” Albert Adrià, then chef of Tickets and the elBarri group, Barcelona

The practical form this takes is a second venue. Sean Gray, then chef de cuisine of Momofuku Ko in New York, told me how fortunate the restaurant was to have a bar adjoining the main dining room. The pressure to create something perfect was lower there, and ideas that were not ready for the tasting menu could be tried in front of real people without putting the tasting menu at risk. Jonnie Boer of De Librije in Zwolle used time rather than space: a few sessions each year when the whole team sat together to work through the ideas gathered in his notebook, with the disasters absorbed in the session rather than on the floor.

“It’s a space for us to try out new ideas that might not be ready for our tasting menu.” Sean Gray, then chef de cuisine of Momofuku Ko, New York

Hotels face the same tension at a larger surface area, and the better ones solve it the same way. Susanne Hatje, then general manager of Mandarin Oriental, New York, ran a stream of programmed partnerships that were conceived months ahead, executed on a schedule and refined through guest feedback. The core operation, the check in, the housekeeping, the room service, ran exactly as it had the day before. The new work ran on its own calendar beside it.

There is a deeper reason the two tracks reinforce each other rather than compete. Alex Atala of D.O.M. in São Paulo was emphatic that any chef wanting to create a new recipe first needs a strong understanding of classic cuisine. Andoni Luis Aduriz of Mugaritz in San Sebastián described gastronomy as knowledge that has been sedimenting over time, with every dish carrying clues to its own possibilities. The chef who has mastered the repertoire well enough to deliver it without fail is the chef with the foundation to depart from it coherently. Consistency is the apprenticeship that makes creativity worth anything. Novelty without that foundation produces a departure that is incoherent rather than original.

The kitchen that gets the balance wrong usually errs on one side for a long stretch. All consistency and the menu turns into a museum of its own past. All creativity and the second visit is never quite the first. The chefs I spoke with treated the question as a weekly one: which track has been starved lately, and what is the next scheduled session that will feed it.

Chapter 6, The Creative Act, covers the development pipeline, the role of constraint and the distinction between novelty and craft. Chapter 7, In Pursuit of Perfection, takes up the consistency side of the same tension in detail.