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Careers

Careers.

How you rise in a hotel and in a kitchen, how the luxury groups train their managers, where the jobs are posted, and what the people in the book say they look for.


The eighty hoteliers and chefs I interviewed for my books hold the jobs people in this industry work toward: general manager of a Four Seasons or a Mandarin Oriental, chef of a three star kitchen, head of a group. Almost none of them began anywhere near those jobs. They started at the front desk, in stewarding, on a hotel school placement, or as a commis in someone else’s kitchen, and the interviews are unusually frank about how the climb actually went.

These four pages put that account next to the practical facts a person needs when deciding where to start. The career ladder sets out every rung in a hotel and in a kitchen, what each job is, and how the people in the book moved between them. The page on management training programs describes the structured entry routes the luxury groups run for graduates and early career managers, and what the interviews say about arriving through one. The page on where the jobs are posted lists the career sites, boards and associations worth checking, and nothing else. The last page is on what makes a luxury hospitality career different: what separates a career at this end of the industry from the rest of it, which brands and groups the people in the book worked for, and what general managers and chefs say they look for when they hire.

Nothing on these pages gives salaries, placement figures or application dates. Those change too often to be trusted on a page like this, and the career sites linked here carry them.

If you are a student, the For Students page gathers the questions on whether this is the work for you, and the Roles section explains what each job involves at the highest level.

The pages

The hospitality career ladder: how you rise in a hotel and in a kitchen

The rungs of a luxury hotel career and a kitchen career, what each job actually is, and how the general managers and chefs in my books moved from the bottom to the top.

Management training programs at the luxury hotel groups

The graduate and management trainee programs the luxury hotel groups run, how they are structured, who they are for, and what the general managers who came through one say about it.

Where luxury hotel and restaurant jobs are posted

A curated list of the career sites, job boards, search firms and associations where luxury hotel and fine dining jobs are actually posted, by region, and how the people in the book found theirs.

What makes a luxury hospitality career different

What separates a career in a luxury hotel or a Michelin starred kitchen from the rest of the industry, and what the general managers and chefs in my books say they look for when they hire.