This page names who runs the 5 Langham hotels on the world's leading hotel lists, each with a dated source. It is part of the full record of who runs the world's best hotels and changes as appointments are confirmed.
Last updated 14 November 2026. 5 hotels in 3 countries. Methodology and corrections.
Who leads The Langham
The executive leadership of Langham Hospitality Group, as the company's own website lists it (source, read 14 November 2026).
- Dr. Lo Ka Shui, Executive Chairman
- Bob van den Oord, Chief Executive Officer
- Nils-Arne Schroeder, Chief Operating Officer
- Angela Zhou, Senior Vice President, Finance
- Lawrence Ng, Senior Vice President, Sales and Marketing
- Sandra Ngan, Senior Vice President, People and Culture
- Sean Seah, Senior Vice President, Strategy, Technology and Innovation
- Mandy Fan, Senior Vice President, Development and Strategic Owner Relations, China
The hotels and who runs them
| Hotel | General Manager | Executive Chef |
|---|---|---|
| The Langham, Gold Coast & Jewel Residences managed by LanghamGold Coast, Australia | Arpad Romandy (source, 2 October 2026) | Mark Marshall |
| The Langham, Shanghai, XintiandiShanghai, China | Successor to be confirmedMost recently Mark Wouters (source, 2 April 2024) | Tony Su |
| The Langham, BostonBoston, United StatesTwo MICHELIN Keys | Michele GrossoManaging Director, The Langham, Boston (source, 9 March 2026) | Daniel Burger |
| The Langham, New York, Fifth AvenueNew York, United States | Jason LeDoux (source, 7 November 2025) | Lauren DeSteno |
| The Langham Huntington, PasadenaPasadena, United States | Shane PatemanManaging Director (source, April 2024) | Chris O'Connell |
From the book
Leaders from The Langham quoted in The Luxury of Attention: Kwong Wai Keung.
The lists covered and how each name is confirmed are set out on the main page. Independent hotels are listed there and by country. Corrections are welcome at press@theluxuryofattention.com.