Massimiliano Musto is general manager of Four Seasons Hotel Firenze, Florence, Italy, a post held since July 2019. (source, 2026)
The hotel is No. 12 on The World's 50 Best Hotels 2026, and holds three MICHELIN Keys, a Forbes Travel Guide Five Star rating and a place on the Condé Nast Traveler Gold List 2025.
Career
- General Manager, Four Seasons Resort Chiang Mai, Chiang Mai (source)
- Restaurant Manager, The Regent Bangkok, Bangkok from November 1998 (source)
Training
- Degree in International Hotel Management from the University of West London (source)
Context
What the role involves, and what the best in it say about the work, is set out in the general manager's role. The people who run each of the world's leading hotels are listed in who runs the world's best hotels.
Checked 10 November 2026. Corrections are welcome at press@theluxuryofattention.com.