Four Seasons Hotel Firenze is a hotel in Florence, Italy, led by general manager Massimiliano Musto.
It is No. 12 on The World's 50 Best Hotels 2026, and holds three MICHELIN Keys, a Forbes Travel Guide Five Star rating and a place on the Condé Nast Traveler Gold List 2025.
Who runs the hotel
- Massimiliano Musto, General manager since July 2019 (source, 2024)
Before them
- Patrizio Cipollini, General manager (source)
Standing over time
| List | Year | Standing |
|---|---|---|
| The World's 50 Best Hotels | 2026 | No. 12 (source) |
| The World's 50 Best Hotels | 2025 | No. 9 (source) |
| The World's 50 Best Hotels | 2024 | No. 19 (source) |
| The World's 50 Best Hotels | 2023 | No. 9 (source) |
| MICHELIN Guide Keys | 2026 | Three Keys (source) |
| Forbes Travel Guide Star Awards | 2026 | Five Star (source) |
| Forbes Travel Guide Star Awards | 2025 | Five Star (source) |
| Condé Nast Traveler Gold List | 2025 | Gold List (source) |
The hotel
A 15th-century Renaissance palazzo set in a large private garden, with the Michelin-starred restaurant Il Palagio (source)
- Opened: 2008 (source)
- Operated by: Four Seasons Hotels and Resorts (source)
- Size: 121 rooms and suites (source)
Context
Every hotel on the major award lists, with its general manager and sources, is in who runs the world's best hotels. What the role involves, and what the best in it say about the work, is set out in the general manager's role.
Checked 10 November 2026. Corrections are welcome at press@theluxuryofattention.com.