This page names who runs the 11 Shangri-La hotels on the world's leading hotel lists, each with a dated source. It is part of the full record of who runs the world's best hotels and changes as appointments are confirmed.
Last updated 14 November 2026. 11 hotels in 9 countries. Methodology and corrections.
Who leads Shangri-La
The executive leadership of Shangri-La Group, as the company's own website lists it (source, read 14 November 2026).
- Kuok Hui Kwong, Chairman, Chief Executive Officer and Executive Director
- Teo Nee Chuan, Group Chief Financial Officer, Group Head of Investment and Asset Management (China) and Executive Director
The hotels and who runs them
| Hotel | General Manager | Executive Chef |
|---|---|---|
| Shangri-La Hotel, TorontoToronto, CanadaForbes Five Star | Ashwin Mathur (source, 25 September 2025) | |
| Shangri-La Hotel, BeijingBeijing, China | Jean-Marc Poli (source, 26 October 2024) | Randy Zhang |
| Island Shangri-La, Hong KongHong Kong, China | Clifford Weiner (source, 9 October 2023) | |
| Jing An Shangri-La, West ShanghaiShanghai, China | Nicholas Smith (source) | |
| Shangri-La ParisParis, FranceForbes Five Star · Palace distinction | Nicolas de Gols (source, 6 October 2025) | |
| Shangri-La Le Touessrok, MauritiusTrou D'eau Douce, Mauritius | Frédéric de Marcy Chelin (source, 18 March 2025) | Luca Gallo |
| Shangri-La JeddahJeddah, Saudi Arabia | Brice Lunot (source, 6 March 2025) | |
| Shangri-La SingaporeSingapore | Stephan Kapek (source, 11 October 2024) | Daniel Cheung |
| Shangri-La BangkokThailand | Elaine Yue (source) | Kwok Ka Wai |
| Shangri-La Bosphorus, IstanbulIstanbul, Türkiye | Bechara Sader (source, 4 March 2024) | |
| Shangri-La The Shard, LondonLondon, United KingdomForbes Five Star | Jean Louis Fresta (source, 30 July 2026) |
From the book
How do the general managers of the world's leading hotels approach the job? It is the question behind The Luxury of Attention.
The lists covered and how each name is confirmed are set out on the main page. Independent hotels are listed there and by country. Corrections are welcome at press@theluxuryofattention.com.