This page names who runs the 35 Mandarin Oriental hotels on the world's leading hotel lists, each with a dated source. It is part of the full record of who runs the world's best hotels and changes as appointments are confirmed.
Last updated 14 November 2026. 35 hotels in 24 countries. Methodology and corrections.
Who leads Mandarin Oriental
The executive leadership of Mandarin Oriental, as the company's own website lists it (source, read 14 November 2026). The chief officers, group counsel and the two regional operations heads, from the senior management of 16 as listed.
- Laurent Kleitman, Group Chief Executive
- Matthew Bishop, Chief Financial Officer
- Amanda Hyndman, Chief Operating Officer
- Kristin Ruble, Chief Commercial Officer
- Alex Schellenberger, Chief Brand and Marketing Officer
- Shaowei Ong, Chief People & Culture Officer
- Vincent Marot, Chief Technical Services Officer
- Raphael Bick, Chief Information Officer
- Kieren Barry, Group Counsel
- Flavia Daudan Caponi, Regional Vice President, Operations
- Greg Liddell, Regional Vice President, Operations
The hotels and who runs them
| Hotel | General Manager | Executive Chef |
|---|---|---|
| Mandarin Oriental, ViennaVienna, AustriaTwo MICHELIN Keys | Mario Habicher (source, December 2025) | Thomas Seifried |
| Mandarin Oriental Wangfujing, BeijingBeijing, ChinaForbes Five Star | Richard Langonné (source, January 2026) | Christophe Riou |
| Mandarin Oriental QianmenDongcheng, ChinaThree MICHELIN Keys · Forbes Five Star · No. 7, The World's 50 Best Hotels 2026 | Andy Guan (source, April 2025) | Chow Ngan Ping |
| Mandarin Oriental The Landmark, Hong KongHong Kong, ChinaTwo MICHELIN Keys · Forbes Five Star | Michael Groll (source, April 2026) | Richard Ekkebus |
| Mandarin Oriental, Hong KongHong Kong, ChinaForbes Five Star · No. 59, The World's 50 Best Hotels 2026 | Paul Jackson (source, 22 January 2026) | Robin Zavou |
| Mandarin Oriental, SanyaSanya, China | Eric Kee (source, 8 May 2023) | |
| Mandarin Oriental, ShenzhenShenzhen, ChinaTwo MICHELIN Keys · Forbes Five Star · No. 90, The World's 50 Best Hotels 2026 | Christian Dolenc (source, October 2026) | Tang Qishui |
| Mandarin Oriental, PraguePrague, Czechia | John Kitchens (source, May 2026) | Michal Horváth |
| Mandarin Oriental Lutetia, ParisParis, FranceTwo MICHELIN Keys · Palace distinction | Julien Bardet (source, 22 September 2025) | Patrick Charvet |
| Mandarin Oriental, ParisParis, FranceForbes Five Star | Vincent Poulingue (source, 8 April 2026) | |
| Mandarin Oriental, MunichMunich, GermanyTwo MICHELIN Keys | Barbara Göttling (source, 13 May 2026) | |
| Mandarin Oriental, Costa NavarinoMessenia, GreeceForbes Five Star | Raul Levis (source, January 2026) | Bertrand Valegeas |
| Mandarin Oriental, JakartaJakarta, Indonesia | Successor to be confirmedMost recently Christian Wildhaber (source, 14 August 2025) | Cyril Calmet |
| Mandarin Oriental, MilanMilan, ItalyTwo MICHELIN Keys · Forbes Five Star | Stephanie Greger (source, 13 September 2024) | Antonio Guida |
| Mandarin Oriental, TokyoTokyo, JapanForbes Five Star | David Collas (source, November 2026) | |
| Mandarin Oriental, MacauMacau | Kai Jansen (source, 11 March 2026) | Giulioantonio Di Sabato |
| Mandarin Oriental, Kuala LumpurKuala Lumpur, Malaysia | Anthony Tyler (source, 20 October 2026) | Uwe Faust |
| Mandarin Oriental, MarrakechMarrakech, MoroccoForbes Five Star | Alain-Thomas Brière (source, October 2023) | |
| Mandarin Oriental, DohaDoha, QatarForbes Five Star | Thomas Kinsperger (source, 5 June 2023) | |
| Mandarin Oriental, CanouanCanouan Island, Saint Vincent and the GrenadinesForbes Five Star | Jonathan Payne (source, 31 October 2026) | |
| Mandarin Oriental Al Faisaliah Hotel, RiyadhRiyadh, Saudi Arabia | Richard Johnson (source, 16 January 2024) | Ahmed Fazli Abdulrahman |
| Mandarin Oriental, SingaporeSingapore | Jill Goh (source, February 2025) | Nixon Low |
| Mandarin Oriental Ritz, MadridMadrid, SpainThree MICHELIN Keys · Forbes Five Star · No. 71, The World's 50 Best Hotels 2025 | Robert Lowe (source, November 2025) | Brian Rodríguez |
| Mandarin Oriental Punta Negra, MallorcaPalmanova, SpainTwo MICHELIN Keys | Duarte Correia (source, 13 January 2026) | Sergio De La Plata |
| Mandarin Oriental, GenevaGeneva, SwitzerlandForbes Five Star | Christian Wildhaber (source, 21 August 2026) | |
| Mandarin Oriental Palace, LuzernLucerne, SwitzerlandTwo MICHELIN Keys · Forbes Five Star | Matthias Kindl (source, 8 August 2025) | Gilad Peled |
| Mandarin Oriental Savoy, ZurichZurich, SwitzerlandForbes Five Star | Dominik Georg Reiner (source, 7 March 2024) | |
| Mandarin Oriental, TaipeiTaipei, Taiwan | Subin Dharman (source, 7 May 2026) | |
| Mandarin Oriental, BangkokBangkok, ThailandThree MICHELIN Keys · Forbes Five Star · No. 10, The World's 50 Best Hotels 2026 | Paul Jones (source, 16 September 2026) | Phatchara 'Pom' Pirapak |
| Mandarin Oriental, BodrumBodrum, TürkiyeForbes Five Star | Tunç Batum (source, 10 November 2023) | |
| Mandarin Oriental Downtown, DubaiDubai, United Arab Emirates | Benjamin Ackhurst (source, November 2026) | Yang Guojian |
| Mandarin Oriental Jumeira, DubaiDubai, United Arab EmiratesForbes Five Star | Werner AnzingerArea Vice President of Operations (source, 2 August 2023) | |
| Mandarin Oriental Mayfair, LondonLondon, United KingdomTwo MICHELIN Keys | Hemal Jain (source, 15 October 2026) | Jihun Kim Maxime |
| Mandarin Oriental, Hyde Park, LondonLondon, United KingdomThree MICHELIN Keys · Forbes Five Star | Philippe Kronberg (source, 16 January 2026) | |
| Mandarin Oriental, New YorkNew York, United StatesForbes Five Star | Marcel Thoma (source, 25 October 2023) | Toni Robertson |
Training at Mandarin Oriental
How Mandarin Oriental brings new managers through is set out in Mandarin Oriental Rising Fan Graduate Programme, with what hoteliers quoted in the book say about the first years.
From the book
Leaders from Mandarin Oriental quoted in The Luxury of Attention: Christian A. Hassing, Michael Ziemer, Susanne Hatje, Torsten van Dullemen and Richard Ekkebus.
The lists covered and how each name is confirmed are set out on the main page. Independent hotels are listed there and by country. Corrections are welcome at press@theluxuryofattention.com.